How do I return an item?
If for any reason you are not completely happy with your order, you can return it within 7 days and your payment will be refunded. Your order should be returned in its original packaging and in as new condition by Royal Mail Recorded Delivery. Please allow up to 7 days for your refund to be processed. Return postage will not be refunded.
If you need to cancel your order, please contact us at firstname.lastname@example.org as soon as possible in order to arrange cancellation. If the order has already been dispatched then the order will need to be returned in accordance with the returns policy as above.
For returns of TLC branded garments under the 10 year guarantee, please contact us prior to returning the items