Orders placed before 11am on a working day will be dispatched that day by your chosen delivery method. After 11am the order will be dispatched by the following working day by your chosen delivery method. Free delivery applies only to orders placed to be delivered to UK addresses. On occasion, your order may arrive in separate deliveries. In order to be able to offer a wide range of products, some items are dispatched direct from the manufacturer. You will receive notification at checkout if your order is being dispatched from the manufacturer and you will receive a confirmation email of this.